Refund Policy
Effective Date: July 15, 2026
The Job Log provides digital access to software features immediately after purchase. Because the service is delivered instantly and the upgraded functionality can be used right away, all purchases are final and non-refundable, except where refunds are required by applicable law.
1. No Refunds for Completed Purchases
Lifetime upgrades and other digital purchases on The Job Log are one-time payments for immediate access to software features. Once payment is completed and access is granted, we do not offer refunds, credits, or partial reimbursements due to the nature of the service.
2. Review Before You Buy
We encourage you to review the upgrade page, available features, and plan details before completing a purchase. The free experience remains available so you can evaluate the product before deciding to upgrade.
3. Billing Issues and Duplicate Charges
If you believe you were charged in error, encountered a duplicate payment, or experienced a billing issue, contact us and we will investigate promptly.
4. Related Policies
This refund policy should be read together with our Terms of Service and Privacy Policy.